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Jargon Buster

E-mail: Mortgage Arrangers

Customer Comments
(what past customers have had to say about the level of service )


" Alan,

We are writing to thank you again for all your help in sorting out our first mortgage. For the benefit of your prospective clients, we are more than happy for you to post this on your web-site and will heartily recommend your outstanding - and (still can’t believe it!) cost-free - service.

The service you provided us with was exemplary and above any of our expectations from the very start. It is still very rare to complete an on-line form and get an immediate call back. It is rarer still for that to be followed up with well-researched, relevant information within hours rather than days and weeks.

In our case, if memory serves us right, we first logged on to your web-site and were looking at a selection of very attractive mortgages within the same day. From that point on, all the way from our first application, securing an agreement in principle to receiving the mortgage offer, Alan was only a phone call away, often calling up himself to check on the progress. Alan’s friendly manner, sound advice and willingness to mediate between the lender and ourselves (and where necessary chase the lender for action) were particularly appreciated, especially with us being not only first-time buyers but foreigners as well!

To anyone reading this on the web and thinking this is too good to be true (or free!), our only advice is to give it a try. There’s no cost and no obligation and we can hardly imagine anything that can stop Mortgage Arrangers from getting you a great deal and providing you with the best customer care you have experienced in years!

With the best of luck to all of the prospective house-buyers and our warmest gratitude to you,

Alex & Julie Popov
Ealing, London





" We had been offered a flat that we could only just afford if we got a good mortgage deal. The seller lived abroad and only accepted our offer on the understanding that we could complete within a certain time span. We needed to move quickly and finding the right offer ourselves was proving to be time consuming and difficult.
We have Alan Reynolds at Mortgage Arrangers to thank that we now own the flat, as he found us an affordable mortgage with our required fixed rate within a day.
He guided us through the application process to ensure no hold ups occurred and offered friendly and helpful support throughout.
The service cost us absolutely nothing, and there are no hidden charges to us, (and we have not been pressurised to take out any other policies since using Mortgage Arrangers).
We would thoroughly recommend Alan Reynolds, we particularly liked his friendly approach, and willingness to spend time explaining the technical jargon, taking some of the stresses out of home buying. "

Jane
Muswell Hill
London



"I am a self-employed business owner based in East London and recently bought a flat, securing a mortgage through Mortgage Arrangers. My circumstances were somewhat difficult, as I had little previous accounts and only a minimal amount of deposit.
However, I was extremely pleased with Alan Reynolds from Mortgage Arrangers and his ability in securing me my first mortgage, which was obtained with a very attractive interest rate for someone in my unusual position. He had also been extremely helpful in his follow up service following the arrangement of my mortgage. He is always approachable, always willing to answer any questions and I will be returning to Mortgage Arrangers immediately I require any similar product.
I would fully recommended Alan Reynolds at Mortgage Arrangers and have every confidence in, not only, his knowledge of the industry but also his obvious ability in securing the best deal for his customers."

Cheers Alan.
Colin Burcombe
Chingford Mirror and Glass



"I found Mortgage Arrangers extremely friendly, helpful and very quick to respond to questions.
The Mortgage schemes I was shown were a perfect fit for my requirements and when I chose the right one, arranging it was extremely quick and efficient.
Thank you Mortgage Arrangers."

Tom Kiely,
London.



"Hi Alan Many thanks for all your help sorting out the financial side of the purchase of my new property, your cheerful voice kept me going when all was topsy turvey!
I finally got the keys on Saturday and half moved in this weekend the rest to follow next weekend. It feels like home already.
I would thoroughly recommend your financial services from the first Internet enquiry to the friendly efficient telephone call offering much advice!

Many Many Thanks."

Sarah Clapham
Goldsborough Estates - Finance Team




" Alan, Just dropping you a line to say I have now completed on my house and to say thanks for all your help on this, and I would be happy to use you again and recommend you to my friends.
Thanks,
Simon Conroy"


 Your home may be repossessed if you do not keep up repayments on your mortgage

Mortgage Arrangers, Equity House, 225 Hatherley Road, Cheltenham Gloucestershire GL51 6HF

Telephone: 01452 741459

E-mail: Mortgage Arrangers